This university is one of the worst decisions I’ve ever made. The service is absolutely terrible. Some of the staff who answer the phone are rude and even aggressive. Instead of helping you, they make you feel like you’re bothering them.
They often make mistakes in your records or applications, and instead of taking responsibility, they expect you to prove they made the mistake. And even then, they still don’t fix things quickly.
Email communication is just as bad — if they reply at all, it takes ages, and most of the time the answer is unclear or useless.
I’ve lost time, energy, and peace of mind trying to deal with this university. I regret enrolling here and would not recommend it to anyone. If you care about proper support and respect, look elsewhere.