Hi Preetam,
Thank you for getting in touch and letting us know your thoughts.
We are glad to hear that you liked the experience overall.
We are nevertheless sorry to hear that the communication did not meet your expectations. We are aware that there have been some issues in the past with our response time and are constantly looking to improve our service.
It is a pleasure to have you onboard, and we are wishing you continued success in your studies.
Regards,
Your IU International University of Applied Sciences Team