I did an MSc in Anthropology at UCL, and am a wheelchair user. I had to sit outside in the corridor for some classes because the rooms were not accessible. I had to take a term off to undergo medical treatment but my dept head forgot to file the temporary withdrawal from studies paperwork so my records showed that I’d been enrolled in (and failed) a full term of modules I had not attended. I had to threaten legal action to force them to remove all the 0s from my record and to not charge me double for that term. It also took three more months to end my withdrawal so I wound up being forced to delay graduation by six months. And the cherry on top I had to do my entire graduate dissertation without a dissertation supervisor because the supervisor I was assigned completely ghosted me and would never respond to any of my emails and I couldn’t physically access her office to try to talk to her in person. UCL is a degree factory with sometimes more than 50 students in a class and I literally never spoke to some of my tutors the entire time I was there.