Imperial is a world renowned research institution boasting challenging courses where you will learn practical skills and deepen your knowledge. Perfect for students looking for a challenge.
However, I find that your experience at Imperial is entirely course dependent. I am in a department that is has great communication between professors, and between the staff and students, but other courses have notoriously bad communication, which provides an impersonal and dissatisfactory student experience, to the point that some of the courses are under review for poor student satisfaction.
Overall, Imperial is what you make of it. It is a great place, with abounding opportunity, but only for the student that will take the initiative and make the most of the experience.