Student review [#58619]
for Bachelor of Education science
at Universidad Regiomontana - U-ERRE
Monterrey, Mexico
Bachelor of ...
9 months ago
Margarita Elsa
US
Lack of Customer Service
As for education, I had a great program, and the professors were great, of course, on those days they were starting the program, so everything was great, nowadays, I have no idea how they are.
The customer service for alumnus is a BIG frustration, academics never answers the phone, emails, or whatsapp. I am leaving outside Mexico, and I need my Kardex and Transcript, 3 weeks later I am still trying to get a hold of someone that can help me or give me some guidance. Very disaponted, be aware that if you need soemthing is going to be really hard to get it.
Programme: Bachelor of Education science
Degree: Bachelor's
Graduation: 2000
Campus: Monterrey, Mexico