Student review [#101839] for Master in Hospitality Management
at EHL Hospitality Business School - EHL

Before starting my master’s, I was in a business school in North America, and while I was taking courses, I noticed I didn’t enjoy my classes; however, I loved my job, which involved building personal connections and creating memorable events. While I was looking for a master’s program, I realized that hospitality was the right fit for me. Moreover, I looked into options in Europe and North America and found that EHL offered the best balance of classes, professional experience, and the ability to specialize in a sector.

Being almost done with my second semester of the Mihm program, I have found it fulfilling.
The first semester of the program was challenging, with constant classes and a practical case challenge with a company. This semester is really the foundation of business with hospitality; classes such as Mastering Service Operation, Project Management, and Hospitality & Service Organization Design emphasize the hospitality side, which was great for me since I don’t have a background in hospitality. Other classes, such as Accounting, Corporate Finance, and Service Economics, were less challenging since I had a background in business. The program does offer a good balance and also takes a hospitality lens when possible.

In terms of the structure of the first semester, it is very compact, in which you do not have a lot of time for anything else since you have classes from 9:00 am -12 pm and 1:30-4:30 pm every day, plus you will have to study for an exam or meet with your group for projects. One thing I wish I knew before coming was that the classes change every two to three weeks, hence the tight schedule with new projects or midterms coming and others finishing. Moreover, you have the opportunity to work on a real project in a group with a company, which adds to the first-semester workload but is also very rewarding, since you are working on something tangible and implementable. Regarding the second semester, the luxury specification schedule is less intense than in the first semester, and you have more group projects. Some of the most interesting classes were Strategic Branding, which focused on how luxury brands position themselves and the assets they have. I also enjoyed a multisensory experience, since that is more what I want to do in the future, and I find multisensory very interesting, especially which senses match and which don’t. We also had the chance to pitch our concept for an experience to several investors, which was very interesting, especially since we were able to connect the previous classes with this one.

The school offers you the option to join committees, which I would recommend, since as a master’s program, you do not interact a lot with bachelor students, and this was a great way to meet other students. You also have access to the gym, pool, and padel or tennis courts.

Finally, we had the chance to go to Paris for a week and experience luxury hospitality at its fingertips. We had the opportunity to stay at two very different hotels to see the different aspects of luxury hotels. Additionally, we visited three separate hotels and learned more about the ins and outs of their operations, and were able to connect with industry experts. As part of the luxury program, we also have a partnership with Cartier (each specialization has its own), during which we visited their headquarters, boutique, and foundation. I think the field trip was the cherry on top of the program so far because it goes beyond the classroom and lets us see everything we have learned in action. Furthermore, we have a concept week during which we will work with Cartier to address a challenge they will set for us.

Looking ahead, I think this program has set me on the right path for my future, with all the opportunities it offers, as well as the school itself.