Student review [#90356] for Business Management
at EU Business School

Dear Axel,
Thank you for taking the time to share your feedback. We regret to hear that your experience did not meet your expectations and we take all student concerns seriously. However, in the interest of transparency and clarity for future students reading this, we would like to offer some additional context.
From the outset, our academic and student services teams dedicated considerable time and attention to support you. You were assigned two (2, and not 5) student counsellors during your first term and consistently had access to guidance. You were also offered meetings with program leaders to address your concerns.
It is important to clarify that the refund you requested relates to the Advanced Tuition Payment (ATP), which is clearly stated in the student agreement as non-refundable during the first year. This policy is standard, and all students expressly sign and agree to it upon admission.
We also feel it is important to note that multiple faculty members expressed concerns about disruptive classroom behavior, which was formally documented and addressed in meetings with both academic leadership and yourself. These concerns were shared with you respectfully, in accordance with our code of conduct, and were aimed at preserving a positive and professional learning environment for all students.
Despite these challenges, we recognize that you performed well academically and appreciate your efforts in that regard.
At EU Business School, we are committed to upholding high academic and behavioral standards, fostering international diversity, and offering professional development. While we understand that not every student experience is the same, we do take pride in the many students who thrive within our community and go on to successful careers.
We remain available for further dialogue should you wish to engage constructively.

Sincerely,
EU Business School