As soon as you get accepted, you are going to wait for an email response for at least 2 weeks. They treat you as if you enjoy the document stuff and as if you purposefully try to annoy them or disturb them by asking for help. Nobody likes helping neither in the uni, nor in the country. You have to ask a simple question 3-4 times before most of the professors answer the question you actually asked. The uni dorms increase their prices every time they remember about it which is quite often. They gonna let you freeze on campus, in dorms because “sustainability, energy saving”. Not gonna lie, you can find a few great professors who are willing to help you understand and give you a chance to improve your grades, but none of them are locals.