Everyone in authority at this university recognises that they have faults and can constantly be improving their services (whether that be management, teaching etc.) and they genuinely want to be better. In introductory classes for my course one of the heads of faculty said that they open to feedback as they want to know that their teaching is useful and helpful for all students. I have been blown away by the humility and understanding that academics have. They also understand students’ limitations as well as their own and understand that being the perfect student isn’t possible and they have lots in place to help students strive. I have no negatives to say about this institution