Although I have only been at the university for a few weeks, I have a very positive opinion. During the whole admission process my advisor was close and available to solve all my doubts.
So far the professors are close and they assign you a tutor from the first day who usually sends you follow-up emails.
I am a graduate of another public university and, without a doubt, the treatment is much more personalized at UAX.

An incredibly expensive university that, basically, demands that you have a car, as they demand practicals in outside of the university facilities that are not easily accesible by public transport and yet do not provide transportation. The university does not have a place to eat your lunch, the staff in the cafeteria will shoo you out and there is no other space available for this. The university does not support extra curricular activities as they do not have places to carry them out unless you understand this as a gym. The daily menu is expensive and disgusting. In the veterinary hospital they steal from the students everyday as the locker room does not fit all the students and the lockers are broken and do not have any locking mechanism. I could go on and on, but I’ll leave it here.