I would start off by staying the review of this “institution” deserves a “0 star” rating.
While reading through reviews today, it prompted me to urge anyone wishing to study at UKZN to please look ANYWHERE ELSE! The current and aftercare support of students is completely non-existent.
I have been in contact with UKZN for months for copies of my academic records. I need these documents to study further for an MBA. UKZN asks for an upfront fee of R600 before they will even attempt to lift a finger. Anyone reading this will know that they don’t answer emails, don’t answer phones and are always on leave and on lunch. If you attempt to call again the line will be unavailable for the rest of the day.
So I’ve tried in vain to contact a human and not just pay over R600 in the hopes that the money would spur someone to actually give me my academic records.
And this isn’t just student management services! Oh no! That would be too easy. Entire departments are just there. Empty shells of what they used to be. Email the Dean. Nothing. Email the Dean’s assistant. Same thing.
Take your time, your money and your future; elsewhere.