Does anyone actually work at Lincoln University? I am the parent of a prospective student currently deciding which universities to apply for. She would like to study Fine Art. On the course details page (https://www.lincoln.ac.uk/course/artartub/) it states the entry requirements include this:

“Applicants will also need at least three GCSEs at grade 4 or above, which must include English”.

Are Lincoln university aware that GCSE students will typically study English Language AND English Literature? Ie, two separate subjects / qualifications.

Given that my daughter achieved a grade 6 at English Language but only a grade 3 at English Literature, we wanted to clarify the vague statement on the website and see which English course they are talking about. Or whether it doesn’t matter.

A simple task I thought. Oh no, I couldn’t be more wrong. My email of 14/11/23 received an auto reply thanking me for my enquiry and giving a reference number of 00039492, so I know my question was received. 3 weeks later though and this is still unanswered.

A week after I sent the email and correctly assuming that I wasn’t going to get a reply, I phoned the university on their ‘Applicant Enquiries’ number (01522 886644) obtained from their Contact Us page. Two things about this:

1. No one was able to take my call and I had to leave a message. This in itself is no great issue but rather than the greeting saying something along the lines of, “Thank you for calling Lincoln University, there is no one available to take your call right now, please leave a message”, I got something like, “You’ve reached the voicemail 4463, please leave a message after the tone”. Absolutely no reference to where I was calling. Ridiculous. I actually called back to double check I hadn’t misdialled.
2. As this was indeed the correct number I left a message. The first part was to express my dismay at the unprofessional greeting and then to run through the initial query that was not answered via email.

You probably won’t be surprised to learn that I haven’t had the courtesy of a reply to my voicemail message either.

Unfortunately we live in a world of terrible customer service and as first impressions go, this was awful. If Lincoln’s attitude to their communications is representative of them as a whole, then I fear for the students.

Needless to say, my daughter won’t be going here.

I loved my experience at university. The uni itself was friendly, close-knit and professors felt really enthusiastic about the subjects they were teaching.
From my personal experience, the teachers always helped us to the best of their ability and continue to support me after graduating.

As a first year at the University Of Lincoln, I can wholeheartedly say that I have been absolutely impressed by the standards of the University. When applying for University I was looking for a place that I could be comfortable and enjoy studying at as well as the extra push to do well. This was 100% the impression I got on the University open day and I was more than happy to put it as my first choice. Since enrolling the university has exceeded my expectations from the open day and has a lot more to offer. Student support is second to none, professors are enthusiastic about teaching, staff and students are polite and the environment on campus is always kept clean. For a student not only is the university very good, but lincoln is also such a beautiful city and has a lot of places for students to explore and enjoy. As a whole, I think that the University Of Lincoln is an amazing place to study and I would recommend it to any future students

The course and it’s tutors were brilliant. Very competitive not only to get into but also whilst there. The campus is modern and exciting with new build features being added currently. There is a heavy art history optional (1 session a week) which is exceptional and really interesting.

Overall quality, modern facilities, great night life and student bar, great course and staff.

My Course was the perfect match for me with a focus on more practical skills that will directly aid me in my future career. My course teaches me Industry specific knowledge and gives us an awareness of social and economic factors that are intertwined within the wider Media contexts.

The content taught invites us to partake in the discourse around the current ongoings in the industry and the changing media landscape.
Whilst still allowing me to express my creativity through personal and group projects. We are always encouraged by tutors to bring our ideas to life with plenty of help and advice to develop them, pushing us and our projects to the best potential.

Great mix of face-to-face teaching and online learning during the pandemic really handled the whole situation with caution and thought.

Great Student wellbeing services with friendly staff members that support all aspects of student life, Mental health, Finances, Homesickness, Exam stress etc.

The universities careers service is super helpful too with careers advice and assistance finding Internships, graduate schemes, placement, part time jobs. They also give students the chance to develop their employability and soft skills through the Lincoln Award which I have found to be extremely useful during my time here.

The Student Union has plenty of activities for all throughout the whole academic year, as well as having plenty of societies and activities available to join.

The campus is Inviting, clean and modern as well as being easy to get around with multiple bridges connecting each side of campus.

Overall you can really tell the University of Lincoln care about the student experience in all aspects!!

The course is fast pace and you are supported the whole way through. I learnt skills I can use in the future and was able to push myself to my full potential to achieve the grades I wanted. The tutors were supportive the whole way through the course.