It is understandable to feel frustrated when hostel facilities do not match expectations and when complaints do not get resolved on time. Issues like slow response and internal miscommunication can make daily life difficult for students and your feedback highlights a problem that should be taken seriously.
We know that a comfortable hostel environment and quick support are important for students who stay away from home. Your concerns about complaint handling and office politics show that there are gaps that need attention. Experiences like yours help point out areas where the system must improve.
While this is not the experience every student has it is still important that your voice is heard. We hope the management looks into these concerns and takes steps to make the hostel support system smoother and more responsive. Your review will be helpful for others and it also gives the university a chance to improve its services.